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-
 REMEMBER:
This is a formal step in the interview process. It
may actually be the MOST IMPORTANT step, as this
interview will determine whether or not you get in
front of the company.
- Have your resume, paper, pen, questions
prepared, any company material and a glass of water
in front of you before you receive the phone call.
- Be in a quiet environment: NO dogs, kids,
television, music, dishwashers, etc. in the
background.
- Be in professional attire. Business is as
business does – Professional attire will put you in
a business frame of mind.
- Be on a LANDLINE phone. You want clear reception
without interruptions…Cell phones cannot be trusted.
If you use a cordless phone, make sure the battery
is fully charged. Don’t answer your call waiting.
Never interrupt an interview to take another call.
SIDE NOTE: Make sure your message on your answering
machine is professional, just in case you miss their
call.
- Take your energy and enthusiasm up a notch. As
you are on the phone, the interviewer cannot see
your non-verbal communication. Speak clearly and
enunciate. Build rapport and ask questions. Stand up
if you need to, move around to keep your energy
level up. Create a virtual reality – imagine
yourself face to face. Always sell positive – don’t
tell negative.
- Remember to close the interview by:
- Thanking them for their time. Tell them they
were very informative and that you are very
interested in the position!
- You want the opportunity AND ask When
can I come in for a face-to-face interview?
- What is the next step?
 
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